Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #11890768
Complaint Overview
Complaint ID: 11890768
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Investigation took more than 30 days
State: Virginia
ZIP Code: 232XX
Date Received: 2025-02-01T12:00:00-05:00
Date Sent to Company: 2025-02-01T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, VA XXXX XX/XX/XXXX TransUnion LLC XXXX XXXX XXXX XXXX, PA XXXX Dear Sir/Madam, Subject : Urgent Request for Immediate Removal of Fraudulent Account ( XXXX XXXX ) I am writing to formally dispute the fraudulent account currently listed on my credit report under the name XXXX XXXX ( Account Number : XXXX ) with a balance of {$1600.00}. This account is the result of identity theft and has been reported without my authorization or knowledge. I have never opened an account with XXXX XXXX, nor have I had any interaction with this institution. I demand that this fraudulent account be removed from my credit report immediately to prevent further harm to my financial well-being. To assist in your investigation, I am providing the following supporting documentation : A copy of my FTC IDENTITY THEFT REPORT A copy of my government-issued ID. A Police Report for identity theft, filed on. As the credit reporting agency, you are required under the Fair Credit Reporting Act ( FCRA ) to investigate this fraudulent account, and I request that you complete your investigation within the legally-mandated XXXX period. The FCRA further obligates you to delete any information that is found to be inaccurate or incomplete. I expect this fraudulent account to be promptly removed from my credit report, and I request written confirmation of the deletion. Failure to resolve this matter swiftly and accurately will compel me to escalate the issue further. Please treat this matter with the urgency it deserves. I look forward to your immediate response and the swift resolution of this issue. Thank you for your prompt attention to this matter.
Frequently Asked Questions
What is Complaint #11890768 about?
Complaint #11890768 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-02-01T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.