Debt collection -- Electronic communications -- Complaint #11890518
Complaint Overview
Complaint ID: 11890518
Company: Encore Capital Group INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Electronic communications
Sub-Issue: Frequent or repeated messages
State: Florida
ZIP Code: 33351
Date Received: 2025-02-01T12:00:00-05:00
Date Sent to Company: 2025-02-01T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This debt was included in debt consolidation program and sold to MCM. This is NO LONGER my debt. I do NOT owe MCM. They have harassed me with phone calls, emails and collection letters. They have reported this debt to the Credit Bureaus causing me the inability properly maintain my household. MCM has caused undue and unnecessary stress.
Frequently Asked Questions
What is Complaint #11890518 about?
Complaint #11890518 was filed against Encore Capital Group INC. regarding Debt collection specifically about Electronic communications. It was received by the CFPB on 2025-02-01T12:00:00-05:00.
How did Encore Capital Group INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Encore Capital Group INC.?
Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.