Checking or savings account -- Opening an account -- Complaint #11888007
Consumer Claims Undisclosed Terms for New Checking Account
Complaint Overview
Complaint ID: 11888007
Company: Indie Technology DBA Found
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Didn't receive terms that were advertised
State: Virginia
ZIP Code: 20171
Date Received: 2025-01-31T12:00:00-05:00
Date Sent to Company: 2025-01-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: low
The risk is low as the complaint is specific to a single consumer's experience and does not indicate a widespread pattern of misconduct.
Consumer Sentiment: negative
Topics: Checking account, Advertising, Account terms
AI Analysis
CFPB complaint 11888007 was filed against Indie Technology DBA Found regarding Checking or savings account (Checking account), specifically about "Opening an account". A consumer opened a checking account with Indie Technology DBA Found but did not receive the advertised terms. The complaint was received on January 31, 2025 from Virginia. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should carefully review all account terms and conditions before opening an account and keep copies of any advertised offers.
Legal Context & Consumer Protection Laws
This complaint may relate to deceptive advertising practices under consumer protection laws.
Regulatory Insight
Regulators may investigate if there's evidence of a pattern of misleading advertising or failure to provide promised terms.
Resolution Likelihood
unlikely
State-Specific Consumer Protections
The complaint originates from Virginia.
Industry Comparison
This is a common issue in the banking industry where advertised terms may differ from actual account conditions.
Related Issues
Frequently Asked Questions
What is CFPB complaint 11888007 about?
CFPB complaint 11888007 involves Checking or savings account (Checking account). The consumer reported an issue with "Opening an account", specifically "Didn't receive terms that were advertised". This complaint was filed against Indie Technology DBA Found on January 31, 2025.
Which company is complaint 11888007 filed against?
Complaint 11888007 was filed against Indie Technology DBA Found. You can view all complaints against this company on their profile page at /company/indie-technology-dba-found.
What was the company's response to complaint 11888007?
Indie Technology DBA Found responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 11888007 filed?
Complaint 11888007 was received by the CFPB on January 31, 2025. It was sent to Indie Technology DBA Found on January 31, 2025.
What state was complaint 11888007 filed from?
Complaint 11888007 was filed from Virginia. You can view all complaints from this state at /state/VA.
Was the consumer satisfied with the resolution of complaint 11888007?
Dispute information is not available for complaint 11888007.
What product category is complaint 11888007 about?
Complaint 11888007 is categorized under "Checking or savings account", specifically "Checking account". This is one of the product categories tracked by the CFPB.
How was complaint 11888007 submitted?
Complaint 11888007 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 11888007?
This complaint may relate to deceptive advertising practices under consumer protection laws. This relates to a Checking or savings account complaint against Indie Technology DBA Found involving "Opening an account".
How likely is complaint 11888007 to be resolved?
Resolution likelihood: unlikely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 11888007?
This complaint is rated as low risk. The risk is low as the complaint is specific to a single consumer's experience and does not indicate a widespread pattern of misconduct.
What regulatory actions apply to complaint 11888007?
Regulators may investigate if there's evidence of a pattern of misleading advertising or failure to provide promised terms. The CFPB tracks complaints like this one to identify patterns of misconduct across the Checking or savings account industry.
What should the consumer do about complaint 11888007?
Consumers should carefully review all account terms and conditions before opening an account and keep copies of any advertised offers.
Are there state-specific protections for complaint 11888007?
The complaint originates from Virginia. This complaint was filed from Virginia.
How does complaint 11888007 compare to industry norms?
This is a common issue in the banking industry where advertised terms may differ from actual account conditions.
What specific advertised terms were not received by the consumer?
The complaint does not specify which advertised terms were not received, only that they were not provided as promised.
What actions did the consumer take after realizing the terms were not met?
The complaint does not detail the consumer's subsequent actions, only that the account was opened and the issue arose.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.