Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #11863933
Complaint Overview
Complaint ID: 11863933
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Georgia
ZIP Code: 30064
Date Received: 2025-01-30T12:00:00-05:00
Date Sent to Company: 2025-01-30T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am filing a formal complaint against TransUnion for failing to remove a fraudulent account from my credit file despite my repeated disputes. The account in question is XXXX with an account number of XXXX opened XX/XX/year>, which does not belong to me and was opened fraudulently. TransUnion has violated multiple provisions of the Fair Credit Reporting Act ( FCRA ), including but not limited to : 15 U.S.C. 1681i Failure to conduct a reasonable reinvestigation after I disputed the account. 15 U.S.C. 1681s-2 Furnishing inaccurate information despite being notified of the dispute. 15 U.S.C. 1681i ( 5 ) Failure to delete inaccurate or unverifiable information from my credit file. 15 U.S.C. 1681e ( b ) Failure to ensure the maximum possible accuracy of the information reported. I have provided all necessary supporting documentation to TransUnion, including a police report and an identity theft affidavit, yet they continue to report this fraudulent account. Their failure to act has caused me financial and emotional distress. I request that the CFPB take immediate action to ensure TransUnion complies with federal law by permanently removing this fraudulent account from my credit report. I also request that TransUnion provide a written confirmation of the deletion. Please let me know if additional information is needed to process this complaint.
Frequently Asked Questions
What is Complaint #11863933 about?
Complaint #11863933 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-01-30T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.