Debt collection -- Attempts to collect debt not owed -- Complaint #11823029

Complaint Overview

Complaint ID: 11823029

Company: Veros Credit, LLC

Product: Debt collection

Sub-Product: Auto debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was paid

State: South Carolina

ZIP Code: 29607

Date Received: 2025-01-28T12:00:00-05:00

Date Sent to Company: 2025-01-28T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Hi, Please see attached for supporting factual documents which must be adhered to by applicable laws. There were 2 advanced payments which reflects on credit report which Veros Credit confirms this made before the due date to be ahead of time. As you can see as shown on contract the first due wasnt until XX/XX/year> but repossessed in XX/XX/year> which Veros Credit confirms by reporting to Credit Bureau that they repossessed vehicle in XX/XX/year>. Veros Credit then states that it was reported on XX/XX/year> I was not informed vehicle would be repossessed or sold in auction. XX/XX/year> Veros Credit called demanding a payment of {$960.00} and later called again requesting another payment of {$530.00} to Redeem the vehicle which covered 3 monthly payments of {$470.00}. This vehicle was wrongfully repossessed and I am asking for the account to be fully DELETED from my consumer report IMMEDIATELY or I will seek legal action!! This has caused damages to my report file. After this vehicle was sold in auction XX/XX/year> Veros Credit reported there was a {$0.00} due to the credit bureau even though they are still reporting the total amount for the original loan which is prohibited by law which is also stated in the original contract states on page 3 of 5 section e-g that they would not report any incorrect other than the amount that was not covered in auction sale. In accordance to Fair Credit Reporting Furnisher of Information Veros Credit everything has to be 100 % accurate. 15 U.S.C. 1681b 15 U.S.C. 1681i 602 A I have the right to privacy 15 U.S.C. 1681i 604 A section 2 A consumer reporting agency can not furnish an account without my written consent Section 609 of the Fair Credit Reporting Act ( FCRA ) items MUST BE DELECTED that are inaccurate, incomplete, or unverifiable ACCOUNT MUST BE DELETED FROM MY CREDIT PROFILE to adhere to regulations and laws

Frequently Asked Questions

What is Complaint #11823029 about?

Complaint #11823029 was filed against Veros Credit, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-01-28T12:00:00-05:00.

How did Veros Credit, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Veros Credit, LLC?

Yes, visit the Veros Credit, LLC company profile at readthecomplaint.com/company/veros-credit-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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