Debt collection -- False statements or representation -- Complaint #11802674
Complaint Overview
Complaint ID: 11802674
Company: Genessee Financial
Product: Debt collection
Sub-Product: Credit card debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Michigan
ZIP Code: 48237
Date Received: 2025-01-27T12:00:00-05:00
Date Sent to Company: 2025-01-27T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX Reported and close my account in XX/XX/year> to the Credit bureau XXXX Then reported 30 day after closing my account to the credit bureau that a payment was missed then 60 days 90 days 150 days just counting reporting and increase balance amount which damaged my. Credit tremendously XXXX XXXX did the same thing and as been damaging my credit for the past 6 month
Frequently Asked Questions
What is Complaint #11802674 about?
Complaint #11802674 was filed against Genessee Financial regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-01-27T12:00:00-05:00.
How did Genessee Financial respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Genessee Financial?
Yes, visit the Genessee Financial company profile at readthecomplaint.com/company/genessee-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.