Debt or credit management -- Charged upfront or unexpected fees -- Complaint #11782095
Complaint Overview
Complaint ID: 11782095
Company: Experian Information Solutions INC.
Product: Debt or credit management
Sub-Product: Credit repair services
Issue: Charged upfront or unexpected fees
State: Virginia
ZIP Code: 23434
Date Received: 2025-01-26T12:00:00-05:00
Date Sent to Company: 2025-01-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to express my concern regarding the the investigation into my issue was not conducted properly, and I did not receive a satisfactory resolution. Despite providing all relevant documentation and details, the response I received indicates that my complaint was not fully investigated or considered. I believe there are key aspects of the matter that were overlooked, which may have led to an incomplete or incorrect outcome. I respectfully request that my case be re-evaluated and that a more thorough investigation be conducted. I would appreciate a prompt update on the status of my complaint and any steps I can take to ensure it is addressed properly. Thank you for your attention to this matter. I look forward to your response. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #11782095 about?
Complaint #11782095 was filed against Experian Information Solutions INC. regarding Debt or credit management specifically about Charged upfront or unexpected fees. It was received by the CFPB on 2025-01-26T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt or credit management) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.