Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #11781403
Complaint Overview
Complaint ID: 11781403
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Investigation took more than 30 days
State: Kentucky
ZIP Code: 40517
Date Received: 2025-01-26T12:00:00-05:00
Date Sent to Company: 2025-01-26T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Subject : Dispute of Inaccuracies in Credit Report for XXXX XXXX Account ( # XXXX ) Dear CFPB Representatives, I am writing to formally file a complaint regarding inaccuracies in my credit report for the following account : Creditor Name : XXXX XXXX Account Number : XXXX Upon reviewing my credit report, I noticed multiple inaccuracies related to late payments reported for this account. These inaccuracies not only fail to reflect my payment history accurately but have also negatively impacted my credit score. Details of the Complaint 1. The late payments reported on this account do not match my personal records and appear to be inconsistent. 2. I have previously attempted to resolve this matter directly with XXXX XXXX, but no corrections have been made to date. Under the Fair Credit Reporting Act ( FCRA ), I have the right to ensure that all information in my credit report is accurate and verifiable. If XXXX XXXX is unable to provide clear, documented evidence to validate the reported late payments, I am requesting that this account be entirely removed from my credit report. Requested Actions 1. I respectfully ask the CFPB to investigate this matter promptly. 2. I request that XXXX XXXX be required to verify and correct any inaccurate information. 3. If they can not provide sufficient documentation supporting the late payments, I demand the complete removal of this account from my credit report. I have attached the following documents to support my complaint : Copies of my credit reports with the disputed account highlighted. Thank you for your attention to this matter.
Frequently Asked Questions
What is Complaint #11781403 about?
Complaint #11781403 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-01-26T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.