Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing issue -- Complaint #11772902

Complaint Overview

Complaint ID: 11772902

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Other personal consumer report

Issue: Problem with a company's investigation into an existing issue

Sub-Issue: Their investigation did not fix an error on your report

State: Florida

ZIP Code: 33569

Date Received: 2025-01-23T12:00:00-05:00

Date Sent to Company: 2025-01-23T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Under the Fair Credit Reporting Act, tenant background check companies can not report most negative information for example, most civil lawsuits and judgments, including housing court cases, and arrest records after seven years. Bankruptcies can be reported for 10 years. However, there is no time limit for criminal convictions. Other laws, including the Fair Housing Act ( FHA ) and state or local laws, may have more restrictions on what tenant background check companies can report. FHA restrictions are described in more detail later.

Frequently Asked Questions

What is Complaint #11772902 about?

Complaint #11772902 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing issue. It was received by the CFPB on 2025-01-23T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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