Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #11772189
Complaint Overview
Complaint ID: 11772189
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Michigan
ZIP Code: 480XX
Date Received: 2025-01-22T12:00:00-05:00
Date Sent to Company: 2025-01-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In accordance with the Fair Credit Reporting Act ( FCRA ), my rights under 15 U.S.C. 1681 have been violated. This law ensures that I have the right to privacy, as stated in 15 U.S.C. 1681b, which also specifies that a consumer reporting agency can not furnish information on an account without my explicit written authorization or unless permissible by law. Additionally, under 15 U.S.C. 1666b, creditors may not treat payments under an open-end consumer credit plan as late for any purpose if the payment complies with the terms of the agreement.
Frequently Asked Questions
What is Complaint #11772189 about?
Complaint #11772189 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-01-22T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.