Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #11772068
Complaint Overview
Complaint ID: 11772068
Company: Credit Karma, LLC
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: North Carolina
ZIP Code: 28216
Date Received: 2025-01-24T12:00:00-05:00
Date Sent to Company: 2025-01-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I reached out to Credit Karma online because there was an inaccurate debt listed on my credit I was not aware of. I filed a dispute to remove the inaccurate debt. I filed the dispute online XX/XX/year> at XXXX pm and by XXXX pm Credit Karma agreed that the debt was in fact inaccurate. They removed the debt in XXXX minutes without conducting the proper due diligence and following their dispute process. The account was removed, and my credit score went down XXXX points due to removing an inaccurate debt. My payment history is XXXX % on time, I am using less than XXXX % of available debt and I have a healthy mix of debt. How can my score go down XXXX points for removing an inaccurate debt?
Frequently Asked Questions
What is Complaint #11772068 about?
Complaint #11772068 was filed against Credit Karma, LLC regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-01-24T12:00:00-05:00.
How did Credit Karma, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Credit Karma, LLC?
Yes, visit the Credit Karma, LLC company profile at readthecomplaint.com/company/credit-karma-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.