Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #11771356
Complaint Overview
Complaint ID: 11771356
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Oklahoma
ZIP Code: 744XX
Date Received: 2025-01-23T12:00:00-05:00
Date Sent to Company: 2025-01-23T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I am writing to dispute inaccurate information on my credit report regarding the account with XXXX XXXX XXXX XXXX, listed under the following details : Account Name : XXXX XXXX XXXX XXXX Account Number : [ XXXX ] Balance : {$25000.00} I am formally requesting that you investigate this matter in accordance with the Fair Credit Reporting Act ( FCRA ), specifically XXXX XXXX. XXXX, which holds you liable for negligence in failing to properly investigate and verify information. I believe that this account is being reported inaccurately and that XXXX XXXX XXXX XXXX has failed to properly verify and validate the balance, status, and other details of the account as required by law. Despite my previous attempts to resolve this issue, no satisfactory resolution has been provided. As such, I request that this account be immediately removed from my credit report. I ask that you thoroughly investigate the accuracy of this information and update my credit file accordingly. If you fail to do so, I will consider pursuing further actions for civil liability as prescribed under the law for non-compliance with investigation and reporting requirements. Please confirm receipt of this dispute and notify me of the outcome of your investigation within the 30-day period as required by the FCRA. Thank you for your attention to this matter. Sincerely,
Frequently Asked Questions
What is Complaint #11771356 about?
Complaint #11771356 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-01-23T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.