Credit card -- Fees or interest -- Complaint #11771259
Complaint Overview
Complaint ID: 11771259
Company: Block, INC.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: New York
ZIP Code: 10455
Date Received: 2025-01-23T12:00:00-05:00
Date Sent to Company: 2025-01-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I used my credit card twice to send small amounts to someone it being {$10.00} both times and was charged {$10.00} on both transactions so {$20.00} which is an insanely amount. I reached out to cashapp and was told thats their fee i said for a {$3.00} and {$8.00} send out? and was told sorry that it their policy. I was highly upset because if Im sending {$3.00} out using my credit do you think i have an extra {$10.00} to send now imagine row times. I reached out to my bank and they were told they could not dilute that charge.
Frequently Asked Questions
What is Complaint #11771259 about?
Complaint #11771259 was filed against Block, INC. regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2025-01-23T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.