Vehicle loan or lease -- Repossession -- Complaint #11771097
Complaint Overview
Complaint ID: 11771097
Company: Westlake Services, LLC
Product: Vehicle loan or lease
Sub-Product: Lease
Issue: Repossession
Sub-Issue: Loan balance remaining after the vehicle is repossessed and sold
State: California
ZIP Code: 91911
Date Received: 2025-01-24T12:00:00-05:00
Date Sent to Company: 2025-01-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Company Sold vehicle and did not provide any details or documentation. They did not send a 1099c form to my mailing address nor my email. Though it is listed as a charge off.
Frequently Asked Questions
What is Complaint #11771097 about?
Complaint #11771097 was filed against Westlake Services, LLC regarding Vehicle loan or lease specifically about Repossession. It was received by the CFPB on 2025-01-24T12:00:00-05:00.
How did Westlake Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Westlake Services, LLC?
Yes, visit the Westlake Services, LLC company profile at readthecomplaint.com/company/westlake-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.