Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #11768110
Complaint Overview
Complaint ID: 11768110
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: New Mexico
ZIP Code: 871XX
Date Received: 2025-01-21T12:00:00-05:00
Date Sent to Company: 2025-01-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My account on CashApp is compromised. On XX/XX/year> there was a withdrawal made from my account in the amount of {$990.00} that I did not authorize. The person responsible then withdrew that to a XXXX XXXX card ending in XXXX. As I stated I did not authorize this charge, I have no knowledge about this transaction and I even disputed this with CashApp and they denied my claim. Money was stolen from me. I look at previous transactions and they tried taking {$10000.00} from my account but I didnt have that in my account so they did a lower anmount.
Frequently Asked Questions
What is Complaint #11768110 about?
Complaint #11768110 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2025-01-21T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.