Credit card -- Closing your account -- Complaint #11768054
Complaint Overview
Complaint ID: 11768054
Company: Self Financial INC.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Can't close your account
State: Tennessee
ZIP Code: 38106
Date Received: 2025-01-21T12:00:00-05:00
Date Sent to Company: 2025-01-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
CANT SEEMS TO GET THIS COMPANY TO REMOVE MY OLD BANKING ACCOUNT ON FILE. I HAVE XXXX XXXX ON FILE -- -- -- OLD BANK ACCT ON FILE I HAVE MY CURRENT BANK ACCT ON FILE
Frequently Asked Questions
What is Complaint #11768054 about?
Complaint #11768054 was filed against Self Financial INC. regarding Credit card specifically about Closing your account. It was received by the CFPB on 2025-01-21T12:00:00-05:00.
How did Self Financial INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Self Financial INC.?
Yes, visit the Self Financial INC. company profile at readthecomplaint.com/company/self-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.