Debt collection -- Attempts to collect debt not owed -- Complaint #11767329

Complaint Overview

Complaint ID: 11767329

Company: Discover Bank

Product: Debt collection

Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: Texas

ZIP Code: 75165

Date Received: 2025-01-21T12:00:00-05:00

Date Sent to Company: 2025-01-21T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have disputed this account with Discover card numerous of times with no feedback from the company, they still continue to report this account on my credit report and it does not belong to me.

Frequently Asked Questions

What is Complaint #11767329 about?

Complaint #11767329 was filed against Discover Bank regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-01-21T12:00:00-05:00.

How did Discover Bank respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Discover Bank?

Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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