Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #11767327
Complaint Overview
Complaint ID: 11767327
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Iowa
ZIP Code: 503XX
Date Received: 2025-01-21T12:00:00-05:00
Date Sent to Company: 2025-01-21T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Formal Dispute of Inaccurate Reporting for Account # XXXX To Whom It May Concern, I am writing to formally dispute the inaccurate reporting of the above-referenced account on my clients credit report. I have traded in this vehicle, and this account, which represents the auto loan for the traded-in vehicle, is being incorrectly reported as " Collection/Charge-off '' by your bureau. This misrepresentation of the account violates both the Fair Credit Reporting Act ( FCRA ) and other applicable laws. Violations Identified : Violation of FCRA 611 ( 15 U.S.C. 1681i ) : Duty to Investigate and Correct Errors I have fulfilled the financial obligations related to this account, as the vehicle was traded in and the loan was satisfied. Reporting this account as " Collection/Charge-off '' is factually incorrect. This incorrect reporting significantly damages my creditworthiness. Violation of FCRA 607 ( b ) ( 15 U.S.C. 1681e ( b ) ) : Maximum Possible Accuracy Credit reporting agencies are required to maintain the highest standards of accuracy. The inaccurate reporting of this account as derogatory and " Charged off as bad debt '' is a clear failure to meet this obligation. Violation of Metro 2 Compliance Standards Per the Consumer Data Industry Associations ( CDIA ) Metro 2 format, tradelines should be accurately reflected based on verified and updated account activity. Failure to update this account as " Paid '' or " Closed '' misrepresents its status and violates industry standards. Actions Requested : Immediate Correction of the Reporting Update the account status to accurately reflect its resolution ( e.g., " Closed '' or " Paid '' with a {$0.00} balance ). Remove all derogatory comments and indicators, including " Collection/Charge-off '' and " Charged off as bad debt. '' Reinvestigation and Verification Conduct a thorough investigation of this account and provide me with written confirmation of your findings. Deletion of the Account, if Accuracy Can not Be Verified If the account can not be verified as accurate under FCRA 611 ( a ), it must be deleted from the credit report immediately. Supporting Documentation : Enclosed, you will find : A copy of my credit report showing the inaccurate tradeline. Evidence that the vehicle was traded in and that the previous loan was satisfied. Filing a Complaint with the CFPB : Please be advised that a complaint has been filed with the Consumer Financial Protection Bureau ( CFPB ) against your bureau for failure to comply with federal reporting standards. If this matter is not resolved promptly, I will escalate the issue further, including legal action. Deadline for Response : Under the FCRA, you are required to investigate this dispute and respond within 30 days of receiving this letter. Please provide written confirmation of the actions taken to correct this matter. Failure to act on this request constitutes continued willful noncompliance with federal law, which may result in additional complaints and potential damages. Thank you for your immediate attention to this matter. I look forward to your prompt response. Best Regards, XXXX XXXX XXXX Attached you can also find a copy of my DL, SOCIAL and Utility Bill of the new car purchased for trade in, along with the copy of trade in contract.
Frequently Asked Questions
What is Complaint #11767327 about?
Complaint #11767327 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-01-21T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.