Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #11760424
Complaint Overview
Complaint ID: 11760424
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Problem with personal statement of dispute
State: Florida
ZIP Code: 32221
Date Received: 2025-01-25T12:00:00-05:00
Date Sent to Company: 2025-01-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experian has failed to fulfill is legal obligation under the Fair Act Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputing information on my credit report leaving inaccurate or unverifiable accounts unresolved the customer financial protection bureau has recently filed a lawsuit against Experian allegingly systemic issues such as failing to forward customers provided evidence to furnish account accounting acceptable unreliable responses and fail and failing inaccurately notify customers of dispute outcomes .These failures align with my experience we're Experian has neither corrected nor remove the problem. I provided causing on going harm to my credit standing I am requiring immediate corrective action to remove or amend the disputed accounts as Experian 's inaction violates federal law and my rights as a customer.
Frequently Asked Questions
What is Complaint #11760424 about?
Complaint #11760424 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-01-25T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.