Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #11760362
Complaint Overview
Complaint ID: 11760362
Company: Credit Acceptance Corporation
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: South Carolina
ZIP Code: 296XX
Date Received: 2025-01-25T12:00:00-05:00
Date Sent to Company: 2025-01-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
CREDIT ACCEPTANCE ] XXXX XXXX XXXX XXXX XXXX XXXX XXXX MI XXXX Subject : Formal Notice of Violations, Demand for Remedies, and Intent to Sue Dear [ CREDIT ACCEPTANCE ], This letter serves as a formal notice of violations related to your handling of my account ( Account Number : CREDITACPT XXXX ), as evidenced by the attached account details. These violations fall under the Fair Debt Collection Practices Act ( FDCPA ), the Fair Credit Reporting Act ( FCRA ), and other applicable consumer protection laws. You have failed to comply with your obligations as a creditor or collector, causing harm to my financial standing and emotional well-being. This letter is both a demand for immediate resolution and notice of my intent to file suit for damages if compliance is not achieved within the specified timeframe. Alleged Violations : XXXX. Inaccurate Reporting of Account Information The account inaccurately reflects a past due amount of {$9200.00} and a status of late 120 days, despite the account being labeled as closed. Additionally, a closure date of XX/XX/year> is impossible and appears to constitute unlawful re-aging of the account, violating FCRA provisions ( 15 U.S.C. 1681s-2 and 1681c ( a ) ( 4 ) ). 2. Failure to Validate the Debt You have failed to provide adequate documentation or validation of this debt as required under FDCPA ( 15 U.S.C. 1692g ). 3. Unfair and Deceptive Practices Reporting conflicting information ( e.g., a highest balance of {$7200.00} versus a past due amount of {$9200.00} ) demonstrates deceptive practices that violate FDCPA 1692e and FCRA reporting standards. 4. Negligence in Dispute Resolution Prior disputes regarding this account were met with sham investigations, in violation of FCRA 1681i, which mandates thorough and reasonable investigations into consumer disputes. 5. Failure to Address the Consumers Rights By failing to notify me of my right to dispute or validate the debt within five days of your initial communication, you have violated FDCPA 1692g. Demands for Remedies : XXXX. Permanent Deletion of the Account All references to this account must be permanently deleted from all credit reporting agencies, including but not limited to XXXX, XXXX, and XXXX. 2. Monetary Compensation Compensation for emotional distress, loss of creditworthiness, and harm caused by your actions, in addition to statutory damages under FDCPA and FCRA. XXXX. Written Confirmation of Actions Taken A written confirmation detailing the permanent deletion of the account and resolution of all violations must be sent to me within 30 days of receipt of this letter. 4. Cease and Desist All Collection Activity Immediately cease and desist any further collection attempts on this account. Notice of Intent to Sue If you fail to comply with the above demands within 30 days, I will have no choice but to file a lawsuit against your organization for the following : Violations of the Fair Debt Collection Practices Act ( FDCPA ) : Up to {$1000.00} per violation in statutory damages, in addition to actual and punitive damages under 15 U.S.C. 1692k. Violations of the Fair Credit Reporting Act ( FCRA ) : Statutory damages of {$1000.00} per violation, attorneys fees, and punitive damages for willful non-compliance under 15 U.S.C. 1681n and 1681o. Other applicable state laws providing for additional damages and remedies. Furthermore, I will file complaints with the Consumer Financial Protection Bureau ( CFPB ), the Federal Trade Commission ( FTC ), and the Office of the State Attorney General regarding your unlawful conduct. This letter constitutes a final opportunity to resolve this matter amicably. Failure to act will result in immediate legal action. I trust you will take this matter seriously and respond promptly. All future correspondence must be directed to my attention at the address provided above. Sincerely, [ XXXX XXXX ] [ Email- XXXX ]
Frequently Asked Questions
What is Complaint #11760362 about?
Complaint #11760362 was filed against Credit Acceptance Corporation regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-01-25T12:00:00-05:00.
How did Credit Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Credit Acceptance Corporation?
Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.