Credit card -- Other features, terms, or problems -- Complaint #11758132
Complaint Overview
Complaint ID: 11758132
Company: Barclays Bank Delaware
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Problem with customer service
State: Florida
ZIP Code: 33432
Date Received: 2025-01-25T12:00:00-05:00
Date Sent to Company: 2025-01-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have no doubts there is XXXX going on here as other people that I know with similiar problems, who have XXXX or XXXXXXXX names are running into the same issue with Barclays and we have already contacted a discrimination attorney My current issue is that I'm going through a divorce and find it impossible to pay a minimum of {$280.00} a month while the interest is nearly {$300.00} a month. My expenses are nearly triple what I take home in pay yet Barclays keeps rejecting me for their hardship program without any real reason and they claim they " can't tell me why, because its confidential ''. Yet every other credit card allowed me to get in a hardship program, even the federal government put me in a hardship program for my taxes. Due to where I am employed I can not afford to have any late payments or collections so that's why I am trying for the hardship program. They are being totally illogical. We have no doubts that whoever is reviewing these hardship applications is an antisemite or it could be deep rooted in their company. I'm not sure at this point.
Frequently Asked Questions
What is Complaint #11758132 about?
Complaint #11758132 was filed against Barclays Bank Delaware regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2025-01-25T12:00:00-05:00.
How did Barclays Bank Delaware respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Barclays Bank Delaware?
Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.