Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #11755594
Complaint Overview
Complaint ID: 11755594
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Connecticut
ZIP Code: 061XX
Date Received: 2025-01-25T12:00:00-05:00
Date Sent to Company: 2025-01-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I filed a dispute on XXXX auto loan due to they never sent me notice on my repossession car sale and never answered or sent the receipts in the car sale, I believe that the account balance is inaccurate and they refused to show me receipts to show other wise. XXXX denied to follow up with the investigation. Also regarding my account with XXXX, I settled the charge off for a pay for delete, which I showed proof that the account was paid and the creditor also reported a XXXX XXXX balance but it still shows on my credit. Also, my XXXX XXXX account which the account is closed but shows an inaccurate outstanding amount, I showed proof of the amount it should be but it still reports an insane amount. I recently was notified that CFPB has filed a lawsuit against the company experian. They alleged the company of accepting unreliable information, failure to notify consumer dispute results. This aligns well with my situation! XXXX has not attempted to remove, nor correct any information. I'm requesting this derogatory remark be removed immediately as it's affecting my chances of getting house and car. XXXX violates my rights as a consumer, as well as federal laws.
Frequently Asked Questions
What is Complaint #11755594 about?
Complaint #11755594 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-01-25T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.