Checking or savings account -- Opening an account -- Complaint #11751471
Complaint Overview
Complaint ID: 11751471
Company: Seacoast Banking Corporation Of Florida
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Opening an account
Sub-Issue: Didn't receive terms that were advertised
State: Florida
ZIP Code: 32765
Date Received: 2025-01-25T12:00:00-05:00
Date Sent to Company: 2025-01-25T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The bank sent me a mailer saying that I would get a {$400.00} bonus if I opened an account with them and made direct deposits more than {$1000.00} within 95 days. " PLUS ... earn an additional {$200.00} bonus when you open an eligible Seacoast Savings account '' I confirmed at opening that I would get both and they said yes. I complied with the terms but they deposited only {$200.00} and told me that I was ineligible for the {$400.00} since I received the {$200.00}. This does not makes sense to me as it contradicts their written ( mailer ) and verbal representation at the time of account opening. Also if they had to limit it to one item why give me the {$200.00} instead of the {$400.00}?
Frequently Asked Questions
What is Complaint #11751471 about?
Complaint #11751471 was filed against Seacoast Banking Corporation Of Florida regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2025-01-25T12:00:00-05:00.
How did Seacoast Banking Corporation Of Florida respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Seacoast Banking Corporation Of Florida?
Yes, visit the Seacoast Banking Corporation Of Florida company profile at readthecomplaint.com/company/seacoast-banking-corporation-of-florida to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.