Debt or credit management -- Unauthorized withdrawals or charges -- Complaint #11701752
Complaint Overview
Complaint ID: 11701752
Company: Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis
Product: Debt or credit management
Sub-Product: Debt settlement
Issue: Unauthorized withdrawals or charges
State: Georgia
ZIP Code: 302XX
Date Received: 2025-01-17T12:00:00-05:00
Date Sent to Company: 2025-01-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I called ( XXXX ) XXXX, where I was transferred to a representative, didnt get her name based on the way she talked to me I just completely forgot. She was offended when I asked for her companies license number to collect debt in my state of Georgia. She did not give me the license number and stated I wasnt getting it on a recorded call. I was very displeased and under emotional distress due to this petty collection I had no knowledge of.
Frequently Asked Questions
What is Complaint #11701752 about?
Complaint #11701752 was filed against Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis regarding Debt or credit management specifically about Unauthorized withdrawals or charges. It was received by the CFPB on 2025-01-17T12:00:00-05:00.
How did Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt or credit management) and describe your issue in detail.
Can I see other complaints against Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis?
Yes, visit the Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis company profile at readthecomplaint.com/company/rowland-avenue-management-inc-a-ka-columbia-debt-recovery-llc-d-b-a-genesis to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.