Debt collection -- Communication tactics -- Complaint #11681630
Complaint Overview
Complaint ID: 11681630
Company: Receivables Management Partners, LLC
Product: Debt collection
Sub-Product: Medical debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Kentucky
ZIP Code: 40517
Date Received: 2025-01-20T12:00:00-05:00
Date Sent to Company: 2025-01-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I've had a debt collector by the name of RMP SERVICES, LLC ( Receivables Management Partners , LLC ) that received my medical bill from XXXX XXXX XXXX XXXX without my consent. This includes my social security number, date of birth, and address, which is private information that I did not consent to giving. I did not consent to XXXX XXXX XXXX to share my information ( social security number, phone number, address, and date of birth ) with the debt collection agency RMP SERVICES, LLC. This is a HIPAA violation, specifically unauthorized disclosure of Protected Health Information ( PHI ). I was also harassed numerous amount of times with phone calls from this debt collector agency. This is in direct violation of the FDCPA which states that debt collectors are prohibited from using abusive language, threats or harassment. I paid them a total of {$100.00} with XXXX payments of {$25.00} on the dates of XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I was even told after finally responding to the harassment of calls that I would have to pay {$150.00} at first. I told them I couldn't possibly do that and {$25.00} would be the best I could do. Now they have sent this medical debt to another company under the legal name XXXX XXXX XXXX.
Frequently Asked Questions
What is Complaint #11681630 about?
Complaint #11681630 was filed against Receivables Management Partners, LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2025-01-20T12:00:00-05:00.
How did Receivables Management Partners, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Receivables Management Partners, LLC?
Yes, visit the Receivables Management Partners, LLC company profile at readthecomplaint.com/company/receivables-management-partners-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.