Money transfer, virtual currency, or money service -- Unauthorized transactions or other transaction problem -- Complaint #11677418
Complaint Overview
Complaint ID: 11677418
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem
State: Nevada
ZIP Code: 89084
Date Received: 2025-01-16T12:00:00-05:00
Date Sent to Company: 2025-01-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Cash App is the main source problem so apparently the past few months or year I been hacked and or had transactions that were not mind or done by me. I contacted them and they keep giving me the run around. Found out today that Cash App consumers are eligible for a settlement agreement and I was one of those affected by several transactions and money I lost to gain back what I lost
Frequently Asked Questions
What is Complaint #11677418 about?
Complaint #11677418 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Unauthorized transactions or other transaction problem. It was received by the CFPB on 2025-01-16T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.