Money transfer, virtual currency, or money service -- Unauthorized transactions or other transaction problem -- Complaint #11653609
Complaint Overview
Complaint ID: 11653609
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem
State: Alabama
ZIP Code: 357XX
Date Received: 2025-01-18T12:00:00-05:00
Date Sent to Company: 2025-01-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have file disputes multiple times with cash app and no one ever got in contact with me Ive sent over serval documents to let them know that it wasnt me making transactions Ive lost my hard earn money missed out on bill had bills cut offf of and had got behind on rent all because I was praying I get money back its no one to actually talk to
Frequently Asked Questions
What is Complaint #11653609 about?
Complaint #11653609 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Unauthorized transactions or other transaction problem. It was received by the CFPB on 2025-01-18T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.