Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #11653600
Complaint Overview
Complaint ID: 11653600
Company: Oceanfirst Financial CORP.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: New Jersey
ZIP Code: 08332
Date Received: 2025-01-18T12:00:00-05:00
Date Sent to Company: 2025-02-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My account got locked after I tried to deposit and withdrawal money
Frequently Asked Questions
What is Complaint #11653600 about?
Complaint #11653600 was filed against Oceanfirst Financial CORP. regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2025-01-18T12:00:00-05:00.
How did Oceanfirst Financial CORP. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Oceanfirst Financial CORP.?
Yes, visit the Oceanfirst Financial CORP. company profile at readthecomplaint.com/company/oceanfirst-financial-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.