Checking or savings account -- Managing an account -- Complaint #11653479
Complaint Overview
Complaint ID: 11653479
Company: Capital One Financial Corporation
Product: Checking or savings account
Sub-Product: Savings account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Louisiana
ZIP Code: 70119
Date Received: 2025-01-18T12:00:00-05:00
Date Sent to Company: 2025-01-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am filling a complaint with the CFPB regarding capital ones failure to deposit my direct deposit payment from my employer and other incoming deposits. Capital One has cited technical issues which may have violated the EFTA as it requires a timely access to funds. This situation raises concerns about consumer protection laws, and I request your assistance in investigating this matter to insure my rights are upheld. Thank you.
Frequently Asked Questions
What is Complaint #11653479 about?
Complaint #11653479 was filed against Capital One Financial Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-01-18T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.