Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #11652634
Complaint Overview
Complaint ID: 11652634
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Georgia
ZIP Code: XXXXX
Date Received: 2025-01-18T12:00:00-05:00
Date Sent to Company: 2025-01-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to provide an update and express my concerns regarding my ongoing dispute with Experian. I previously submitted a dispute related to inaccuracies on my credit report, and I received a response from Experian stating that the examples and details I provided in my dispute were not valid. I have attached the latest dispute correspondence I received from Experian for your reference. After reviewing Experian 's response, I found that the only change made to my credit report was the updating of a phone number. However, all other details that I brought up in my dispute, such as corrections to the company names and account statuses, were not addressed or modified in any way. It seems that Experian has only made adjustments to certain trivial elements, leaving the rest of the information unchanged, despite the concerns I raised. Given the lack of substantive changes or corrections to my credit report, I am requesting your assistance in further reviewing this matter. I believe that the inaccuracies on my credit report still remain unresolved, and Experian 's response does not fully address the validity of my dispute.
Frequently Asked Questions
What is Complaint #11652634 about?
Complaint #11652634 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-01-18T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.