Debt or credit management -- Unauthorized withdrawals or charges -- Complaint #11632698
Complaint Overview
Complaint ID: 11632698
Company: Experian Information Solutions INC.
Product: Debt or credit management
Sub-Product: Debt settlement
Issue: Unauthorized withdrawals or charges
State: Texas
ZIP Code: 78223
Date Received: 2025-01-19T12:00:00-05:00
Date Sent to Company: 2025-01-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I gave them several calls about hard inquiries on my credit also information about things that was closed out on my credit and each time I talk to the representative they said that it was gon na be removed and nothing was done when you go back in there the same things are showing up on my credit They respond to me was they can not remove those things the hard inquiry in all the accounts that was discharged.
Frequently Asked Questions
What is Complaint #11632698 about?
Complaint #11632698 was filed against Experian Information Solutions INC. regarding Debt or credit management specifically about Unauthorized withdrawals or charges. It was received by the CFPB on 2025-01-19T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt or credit management) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.