Student loan -- Struggling to repay your loan -- Complaint #11632674
Complaint Overview
Complaint ID: 11632674
Company: Nelnet, INC.
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Struggling to repay your loan
Sub-Issue: Problem with forgiveness, cancellation, or discharge
State: North Carolina
ZIP Code: 27406
Date Received: 2025-01-19T12:00:00-05:00
Date Sent to Company: 2025-01-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I do not qualify for either one of these forgiveness programs and I think if they can come up with debt forgiveness for people who do not make enough money to even live, I have been trying to find another job, making more money. I can not afford to pay, even the money that I pay. It has been a struggle having to even borrow twenty dollars to pay a bill. I need the company to consider it forgiveness to individuals who can not carry the weight of low-pay and living paycheck to paycheck, when the Cost of Living ( COL ). I don't make enough to reach a certain standard of living. It is tough trying to maintain food, rent and other expenses. I hope you can reconsider my complaint as an XXXX whom has fallen on hard times and is trying to make it day by day. I don't look for handouts, I look for someone to understand our everyday issues that face our society today.
Frequently Asked Questions
What is Complaint #11632674 about?
Complaint #11632674 was filed against Nelnet, INC. regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2025-01-19T12:00:00-05:00.
How did Nelnet, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Nelnet, INC.?
Yes, visit the Nelnet, INC. company profile at readthecomplaint.com/company/nelnet-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.