Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #11631761
Complaint Overview
Complaint ID: 11631761
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: District of Columbia
ZIP Code: 20002
Date Received: 2025-01-19T12:00:00-05:00
Date Sent to Company: 2025-01-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX, Equifax and XXXX have violated my rights by publishing misinformation about my financial situation and refusing to correct it. The credit bureaus violated 611 by failing to investigate or correct inaccuracies within 30 days. The bureaus failed to uphold 607 ( b ) by allowing false information to remain on your credit report. They are in breach of 623 by not ensuring the furnishers corrected or verified the information. If outdated information appears, reference 605 ( a ). Specify the harm youve suffered and state that their actions or lack thereof may constitute willful or negligent noncompliance under 616 and 617.
Frequently Asked Questions
What is Complaint #11631761 about?
Complaint #11631761 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-01-19T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.