Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #11631645
Complaint Overview
Complaint ID: 11631645
Company: The Phoenix Recovery Group
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Texas
ZIP Code: 78223
Date Received: 2025-01-19T12:00:00-05:00
Date Sent to Company: 2025-01-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Phoenix recovery has inaccurate dates, balance. They also I have the rental property showing as a loan. It was a rental home not a loan. I have contacted them and they refuse to help me the information listed on my credit report from them has limited my progress moving foward.
Frequently Asked Questions
What is Complaint #11631645 about?
Complaint #11631645 was filed against The Phoenix Recovery Group regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-01-19T12:00:00-05:00.
How did The Phoenix Recovery Group respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against The Phoenix Recovery Group?
Yes, visit the The Phoenix Recovery Group company profile at readthecomplaint.com/company/the-phoenix-recovery-group to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.