Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #11585281
Complaint Overview
Complaint ID: 11585281
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Maryland
ZIP Code: 206XX
Date Received: 2025-01-16T12:00:00-05:00
Date Sent to Company: 2025-01-16T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
To Whom it may concern, I would like assistance with the disputes I have sent to XXXX. I sent dispute letters to XXXX on several different occasions, letting them know that these collection accounts were being reported inaccurately : XXXX XXXX - XXXX, XXXX XXXX XXXX, and XXXX XXXX - XXXX, all three of these accounts are being reported as open accounts when they are indeed not. I will be attaching the disputes sent on XXXX and XXXX to XXXX. I understand that all information being reported must be reported XXXX percent correct. However, here we are almost XXXX months later. I rechecked my credit report on XXXX, and the information is still being reported incorrectly ; all three accounts are reported as open. This is inaccurate. Writing to XXXX about these errors and not getting the issue resolved is frustrating, not to mention it's costing me time and money. Please assist me in getting this issue resolved. I appreciate your assistance in resolving this matter.
Frequently Asked Questions
What is Complaint #11585281 about?
Complaint #11585281 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-01-16T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.