Money transfer, virtual currency, or money service -- Confusing or missing disclosures -- Complaint #11585076

Complaint Overview

Complaint ID: 11585076

Company: Early Warning Services, LLC

Product: Money transfer, virtual currency, or money service

Sub-Product: Domestic (US) money transfer

Issue: Confusing or missing disclosures

State: Texas

ZIP Code: 774XX

Date Received: 2025-01-16T12:00:00-05:00

Date Sent to Company: 2025-01-21T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXX money was sent but never received by recipient contacted chase who informed me I needed to contact zelle. Zelle told me they were going to investigate the issue and never got back to me. I was also never informed if the money was transferred or sent to the wrong person by mistake that it was lost and nothing could be done. Now the site specifically asks are you sure this is the recipient the money is to be paid to

Frequently Asked Questions

What is Complaint #11585076 about?

Complaint #11585076 was filed against Early Warning Services, LLC regarding Money transfer, virtual currency, or money service specifically about Confusing or missing disclosures. It was received by the CFPB on 2025-01-16T12:00:00-05:00.

How did Early Warning Services, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Early Warning Services, LLC?

Yes, visit the Early Warning Services, LLC company profile at readthecomplaint.com/company/early-warning-services-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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