Vehicle loan or lease -- Managing the loan or lease -- Complaint #11577649

Complaint Overview

Complaint ID: 11577649

Company: Credit Acceptance Corporation

Product: Vehicle loan or lease

Sub-Product: Loan

Issue: Managing the loan or lease

Sub-Issue: Problem with the interest rate

State: Indiana

ZIP Code: 46902

Date Received: 2025-01-15T12:00:00-05:00

Date Sent to Company: 2025-01-15T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On XX/XX/year> I bought a car and financed thru Credit Acceptance. The car was {$23000.00} and with interest it was {$43000.00}. I knew the interest would be a little higher, but I think paying almost double for the car is highway robbery. I still owe close to {$8000.00} and wanted to see about getting that down. I paid over {$35000.00} already.

Frequently Asked Questions

What is Complaint #11577649 about?

Complaint #11577649 was filed against Credit Acceptance Corporation regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2025-01-15T12:00:00-05:00.

How did Credit Acceptance Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.

Can I see other complaints against Credit Acceptance Corporation?

Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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