Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #11557220
Complaint Overview
Complaint ID: 11557220
Company: Early Warning Services, LLC
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other transaction problem
State: Texas
ZIP Code: 75228
Date Received: 2025-01-15T12:00:00-05:00
Date Sent to Company: 2025-01-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I sent money via Zelle to an individual for a service that was never completed. After realizing the transaction was fraudulent, I contacted Zelle customer service to request a refund. They conducted an investigation but ultimately denied my request for a refund. Despite my efforts to resolve the matter through their support channels, I have not been reimbursed. I am aware that Zelle is facing legal action, and I am seeking to file this complaint in the hopes of recovering the funds. I would like Zelle to refund the money that was sent to the individual who did not provide the promised service and money for the issue at hand.
Frequently Asked Questions
What is Complaint #11557220 about?
Complaint #11557220 was filed against Early Warning Services, LLC regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2025-01-15T12:00:00-05:00.
How did Early Warning Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Early Warning Services, LLC?
Yes, visit the Early Warning Services, LLC company profile at readthecomplaint.com/company/early-warning-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.