Checking or savings account -- Problem caused by your funds being low -- Complaint #11557085
Complaint Overview
Complaint ID: 11557085
Company: Heartland Payment Systems INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Overdrafts and overdraft fees
State: Pennsylvania
ZIP Code: 15132
Date Received: 2025-01-15T12:00:00-05:00
Date Sent to Company: 2025-01-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
TSYS Im led to believe is responsible for my accounts being put into the negatives Ive contacted them and they said they dont know why I would be seeing any charge from them. Ive be searching every where to let this be known. Im not sure if there was a data breach or what but my money has been took also my moms accounts
Frequently Asked Questions
What is Complaint #11557085 about?
Complaint #11557085 was filed against Heartland Payment Systems INC regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2025-01-15T12:00:00-05:00.
How did Heartland Payment Systems INC respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Heartland Payment Systems INC?
Yes, visit the Heartland Payment Systems INC company profile at readthecomplaint.com/company/heartland-payment-systems-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.