Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #11530363
Complaint Overview
Complaint ID: 11530363
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: California
ZIP Code: 92037
Date Received: 2025-01-14T12:00:00-05:00
Date Sent to Company: 2025-01-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
EACH TIME I CLEAR UP AN ISSUE WITH EXPERIAN, I.E COLLECTIONS I DO NOT RECEIVE THE SAME POINT PERCENTAGE THAT THEY DECREASE WHEN NEGATIVE ITEMS APPEAR ON MY CREDIT REPORT. EXAMPLE : A COLLECTION APPEARED ON MY CREDIT AND THEY TOOK XXXX POINTS. WHEN I CLEARED IT UP THEY ONLY GAVE ME XXXX POINTS BACK. ADDITONALLY WHEN I TOOK MY CREDIT UNDER XXXX PERCENT WHICH IS A LARGE PART OF YOUR CREDIT SCORE, THEY ONLY GAVE ME XXXX POINTS. THEY ARE NOT REPORTING POINTS PROPERLY.
Frequently Asked Questions
What is Complaint #11530363 about?
Complaint #11530363 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-01-14T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.