Credit reporting or other personal consumer reports -- Identity theft protection or other monitoring services -- Complaint #11491048
Complaint Overview
Complaint ID: 11491048
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Identity theft protection or other monitoring services
Sub-Issue: Problem canceling credit monitoring or identify theft protection service
State: Florida
ZIP Code: 33321
Date Received: 2025-01-12T12:00:00-05:00
Date Sent to Company: 2025-01-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XX/XX/XXXX Experian XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX Subject : Request to Remove Fraud Alert from My Credit Report Dear Sir/Madam , I am writing to formally request the removal of the fraud alert from my credit report. I believe this alert was placed on my file in error, or it is no longer necessary. My personal details are as follows : Full Name : XXXX XXXX XXXX Date of Birth : XX/XX/XXXX Social Security Number : XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX Please confirm in writing once the fraud alert has been removed, or let me know if additional documentation is required. Thank you for your attention to this matter. I look forward to your prompt resolution of this request. Sincerely, XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #11491048 about?
Complaint #11491048 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Identity theft protection or other monitoring services. It was received by the CFPB on 2025-01-12T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.