Mortgage -- Trouble during payment process -- Complaint #11475044
Complaint Overview
Complaint ID: 11475044
Company: Mortgage Research Center, LLC
Product: Mortgage
Sub-Product: VA mortgage
Issue: Trouble during payment process
Sub-Issue: Trying to communicate with the company to fix an issue while managing or servicing your loan
State: Florida
ZIP Code: XXXXX
Date Received: 2025-01-10T12:00:00-05:00
Date Sent to Company: 2025-01-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Was told before going into forbearance ( XX/XX/XXXX ) a deferral would be an option, after 2.5 months ( XX/XX/XXXX ) was then told a deferral was not an option for a VA loan. Payment modification or loan modification is not financially do able.
Frequently Asked Questions
What is Complaint #11475044 about?
Complaint #11475044 was filed against Mortgage Research Center, LLC regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2025-01-10T12:00:00-05:00.
How did Mortgage Research Center, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Mortgage Research Center, LLC?
Yes, visit the Mortgage Research Center, LLC company profile at readthecomplaint.com/company/mortgage-research-center-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.