Debt collection -- Attempts to collect debt not owed -- Complaint #11474491
Complaint Overview
Complaint ID: 11474491
Company: Sentry Credit, INC.
Product: Debt collection
Sub-Product: Rental debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Michigan
ZIP Code: 48009
Date Received: 2025-01-10T12:00:00-05:00
Date Sent to Company: 2025-01-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX : I was contacted by Sentry Credit for an outstanding debt of ~ {$11000.00} for a rental property in XXXX XXXXXXXX XXXX The collector shared with me the move in date was XX/XX/year> and move out day was XX/XX/year>. This was due to identity theft, which I reported to the local police in XXXX of XXXX. I am in the process of submitting all documentation to the debt collector to prove identity theft. XXXX. XXXX XXXX XXXX : I was contacted by XXXX XXXX XXXX for an outstanding debt of {$7600.00} for a rental property in XXXXXXXX XXXX This was due to identity theft, which I reported to local police in XXXX of XXXX I have submitted all required paperwork to the debt collector to have this resolved, including : proof of identity, proof of residence at the time debt was accruing, police report, affidavit, etc.
Frequently Asked Questions
What is Complaint #11474491 about?
Complaint #11474491 was filed against Sentry Credit, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-01-10T12:00:00-05:00.
How did Sentry Credit, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Sentry Credit, INC.?
Yes, visit the Sentry Credit, INC. company profile at readthecomplaint.com/company/sentry-credit-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.