Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #11392182
Complaint Overview
Complaint ID: 11392182
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Florida
ZIP Code: 32962
Date Received: 2025-01-05T12:00:00-05:00
Date Sent to Company: 2025-01-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Subject : Complaint Regarding Inaccurate Credit Reporting by XXXX XXXX XXXX XXXX Dear XXXX, I am writing to file a formal complaint regarding an issue with XXXX XXXX XXXX XXXX XXXX XXXX ) XXXX has negatively impacted my credit report. On XX/XX/XXXX, I traded in a XXXX XXXX XXXX and settled the associated loan account with XXXX. Despite this, XXXX has reported to the credit bureaus that I still owe a balance on this account. I have enclosed a copy of the cleared check ( {$31000.00} ), dated XX/XX/XXXX, which confirms that the account has been paid in full. I have called three times and emailed a letter with attached documented proof to XXXX to no avail. This incorrect information has adversely affected my credit score and caused significant stress. I have contacted XXXX to rectify this error, but the issue remains unresolved. I kindly request the CFPB 's assistance in investigating this matter and ensuring that XXXX updates my credit report to accurately reflect the paid status of the account. Thank you for your attention to this matter. I look forward to your prompt response and resolution.
Frequently Asked Questions
What is Complaint #11392182 about?
Complaint #11392182 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-01-05T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.