Debt collection -- Attempts to collect debt not owed -- Complaint #11346186
Consumer Disputes Unvalidated Debt with V and H Portfolio
Complaint Overview
Complaint ID: 11346186
Company: V And H Portfolio
Product: Debt collection
Sub-Product: Payday loan debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Texas
ZIP Code: 79107
Date Received: 2024-12-31T12:00:00-05:00
Date Sent to Company: 2024-12-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: medium
The consumer has provided evidence of attempts to validate the debt, but the debt collector has not responded, suggesting a potential violation of validation requirements.
Consumer Sentiment: negative
Topics: Debt collection, Debt validation, Credit reporting
AI Analysis
CFPB complaint 11346186 was filed against V and H Portfolio regarding Debt collection (Payday loan debt), specifically about "Attempts to collect debt not owed". A consumer disputes a debt reported by V and H Portfolio, claiming it is not theirs and has repeatedly requested validation without response. The complaint was received on December 31, 2024 from Texas. The company responded with "Closed with explanation".
Consumer Narrative
VANCE & HUFFMAN LLC XXXX XXXX XXXX XXXX, VA XXXX Re : Vance & Huffman LLC. Account Number # XXXX Client Ref : XXXX XXXX XXXX : {$320.00} XXXX acquired my Credit Report in XX/XX/XXXX and found some inaccurate information that VANCE & HUFFMAN LLC reported this related account # XXXX to XXXX report agencies. I sent out the certified letter to request the validation in XXXX, XXXX XXXX. I learn that the account is sold to XXXX party. Again I sent out XXXX letters in XX/XX/XXXX and XX/XX/XXXX asking to removed the invalidated information from credit report agencies. But there are no responses from Van & Huffman LLC.
What You Should Do -- Consumer Action Plan
Consumers should keep detailed records of all communication, including dates, methods, and content, when disputing debts and requesting validation.
Legal Context & Consumer Protection Laws
The Fair Debt Collection Practices Act (FDCPA) requires debt collectors to validate debts upon request and cease collection activities until validation is provided.
Regulatory Insight
Failure to respond to a debt validation request can lead to violations of the FDCPA, potentially resulting in penalties for the debt collector.
Resolution Likelihood
likely
State-Specific Consumer Protections
The consumer is located in Texas, and the debt collector is based in Virginia, indicating potential interstate commerce implications under the FDCPA.
Industry Comparison
This situation is common in the debt collection industry, where disputes over debt ownership and validation are frequent.
Related Issues
Frequently Asked Questions
What is CFPB complaint 11346186 about?
CFPB complaint 11346186 involves Debt collection (Payday loan debt). The consumer reported an issue with "Attempts to collect debt not owed", specifically "Debt is not yours". This complaint was filed against V and H Portfolio on December 31, 2024.
Which company is complaint 11346186 filed against?
Complaint 11346186 was filed against V and H Portfolio. You can view all complaints against this company on their profile page at /company/v-and-h-portfolio.
What was the company's response to complaint 11346186?
V and H Portfolio responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 11346186 filed?
Complaint 11346186 was received by the CFPB on December 31, 2024. It was sent to V and H Portfolio on December 31, 2024.
What state was complaint 11346186 filed from?
Complaint 11346186 was filed from Texas. You can view all complaints from this state at /state/TX.
Was the consumer satisfied with the resolution of complaint 11346186?
Dispute information is not available for complaint 11346186.
What product category is complaint 11346186 about?
Complaint 11346186 is categorized under "Debt collection", specifically "Payday loan debt". This is one of the product categories tracked by the CFPB.
How was complaint 11346186 submitted?
Complaint 11346186 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 11346186?
The Fair Debt Collection Practices Act (FDCPA) requires debt collectors to validate debts upon request and cease collection activities until validation is provided. This relates to a Debt collection complaint against V and H Portfolio involving "Attempts to collect debt not owed".
How likely is complaint 11346186 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 11346186?
This complaint is rated as medium risk. The consumer has provided evidence of attempts to validate the debt, but the debt collector has not responded, suggesting a potential violation of validation requirements.
What regulatory actions apply to complaint 11346186?
Failure to respond to a debt validation request can lead to violations of the FDCPA, potentially resulting in penalties for the debt collector. The CFPB tracks complaints like this one to identify patterns of misconduct across the Debt collection industry.
What should the consumer do about complaint 11346186?
Consumers should keep detailed records of all communication, including dates, methods, and content, when disputing debts and requesting validation.
Are there state-specific protections for complaint 11346186?
The consumer is located in Texas, and the debt collector is based in Virginia, indicating potential interstate commerce implications under the FDCPA. This complaint was filed from Texas.
How does complaint 11346186 compare to industry norms?
This situation is common in the debt collection industry, where disputes over debt ownership and validation are frequent.
What steps can the consumer take if V and H Portfolio continues to report the disputed debt without validation?
The consumer can file a formal complaint with the CFPB and potentially pursue legal action under the FDCPA for violations.
Does the fact that the debt was allegedly sold to a third party absolve V and H Portfolio of their validation obligations?
No, the original creditor or debt collector who initiated the collection attempt is still responsible for providing validation if requested by the consumer.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.