Debt collection -- False statements or representation -- Complaint #11345218
Complaint Overview
Complaint ID: 11345218
Company: Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis
Product: Debt collection
Sub-Product: Rental debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Florida
ZIP Code: 34208
Date Received: 2025-01-01T12:00:00-05:00
Date Sent to Company: 2025-01-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
**Complaint Against Columbia Debt Recovery** I am filing a formal complaint against Columbia Debt Recovery for unlawful debt collection practices. Under the Fair Debt Collection Practices Act ( FDCPA ), specifically 15 U.S.C. 1692e, it is illegal for debt collectors to use false or misleading representations in collecting a debt. Columbia Debt Recovery has added excessive charges and fees that exceed the original amount owed to the rental company, violating this provision. Despite my numerous disputes regarding these inflated charges, Columbia Debt Recovery continues to impose additional fees without proper justification or disclosure. This behavior not only violates my rights as a consumer but also contravenes the Fair Credit Reporting Act ( FCRA ) ( 15 U.S.C. 1681 ) regarding the accuracy and integrity of debt reporting. I request immediate action to address this situation, including the cessation of all collection activities and the removal of any inflated charges. I have attempted to resolve this matter multiple times directly with Columbia Debt Recovery, but they have failed to respond appropriately. Thank you for your attention to this serious matter.
Frequently Asked Questions
What is Complaint #11345218 about?
Complaint #11345218 was filed against Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-01-01T12:00:00-05:00.
How did Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis?
Yes, visit the Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis company profile at readthecomplaint.com/company/rowland-avenue-management-inc-a-ka-columbia-debt-recovery-llc-d-b-a-genesis to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.