Credit card -- Problem when making payments -- Complaint #11338865
Complaint Overview
Complaint ID: 11338865
Company: Capital One Financial Corporation
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem when making payments
Sub-Issue: Problem during payment process
State: Pennsylvania
ZIP Code: 152XX
Date Received: 2024-12-31T12:00:00-05:00
Date Sent to Company: 2024-12-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have had accounts with major credit card companies since 2022 up until now and unfortunately I've had trouble keeping up with my payments recently due to a XXXX XXXX XXXX XXXXXXXX and the companies that i recently worked with was XXXXXXXX XXXX XXXX XXXX XXXX and XXXX XXXX and capital one savor and XXXX XXXX XXXX XXXX which I've had the same amount of credit since I opened up my account and chime something which was an error went to collections and etc other cards I can't remember and XXXX
Frequently Asked Questions
What is Complaint #11338865 about?
Complaint #11338865 was filed against Capital One Financial Corporation regarding Credit card specifically about Problem when making payments. It was received by the CFPB on 2024-12-31T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.