Debt collection -- Took or threatened to take negative or legal action -- Complaint #11338461

Complaint Overview

Complaint ID: 11338461

Company: Encore Capital Group INC.

Product: Debt collection

Sub-Product: I do not know

Issue: Took or threatened to take negative or legal action

Sub-Issue: Threatened or suggested your credit would be damaged

State: Illinois

ZIP Code: 60459

Date Received: 2024-12-18T12:00:00-05:00

Date Sent to Company: 2024-12-31T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

My information was compromised in a data breach and according to 15 USC code 1692B acquisition of location information was not provided and I am asking for this collection to be removed off of my credit report immediately

Frequently Asked Questions

What is Complaint #11338461 about?

Complaint #11338461 was filed against Encore Capital Group INC. regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2024-12-18T12:00:00-05:00.

How did Encore Capital Group INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Encore Capital Group INC.?

Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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