Credit reporting or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #11338258
Complaint Overview
Complaint ID: 11338258
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-Issue: Other problem getting your report or credit score
State: Idaho
ZIP Code: 83634
Date Received: 2024-12-31T12:00:00-05:00
Date Sent to Company: 2024-12-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This all took place today, XX/XX/2024. TransUnion 's website will not let me log in to unfreeze my credit. I have the correct login and password, and have tried 3 different browsers ( XXXX, XXXX XXXX, XXXX ). The first 2 return XXXX errors after I press login, and the third returns an error that my access has been blocked by XXXX. I've tried throughout the day, and the TransUnion website is not offering me any way to log in to check my credit report or unfreeze my credit.
Frequently Asked Questions
What is Complaint #11338258 about?
Complaint #11338258 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2024-12-31T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.