Debt collection -- False statements or representation -- Complaint #11337879
Complaint Overview
Complaint ID: 11337879
Company: Affirm Holdings, INC
Product: Debt collection
Sub-Product: I do not know
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: California
ZIP Code: 94534
Date Received: 2024-12-31T12:00:00-05:00
Date Sent to Company: 2024-12-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am filing this complaint regarding a dispute I submitted on XX/XX/year>, for Affirm XXXX ( Account # XXXX ) under Report # XXXX. XXXX completed their investigation on XX/XX/year>, but failed to provide me with the information I am entitled to under the Fair Credit Reporting Act ( FCRA ). Specifically, I requested a description of the procedures used to determine the accuracy and completeness of the information I disputed. Under XXXX5 USC 1681i ( a ) ( 6 ) ( B ) ( iii ), I am entitled to this information, including details on who XXXX contacted or interviewed during their investigation. However, despite my request, XXXX has not provided this information. This lack of transparency and failure to comply with federal law has left me unable to verify the accuracy of the investigation 's results. I respectfully ask the CFPB to assist in ensuring XXXX provides the required procedural details promptly.
Frequently Asked Questions
What is Complaint #11337879 about?
Complaint #11337879 was filed against Affirm Holdings, INC regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2024-12-31T12:00:00-05:00.
How did Affirm Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Affirm Holdings, INC?
Yes, visit the Affirm Holdings, INC company profile at readthecomplaint.com/company/affirm-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.